Federal compliance regulations require us to bill patients for all deductibles and co-payments not covered by contract or secondary insurance. We make every
effort to obtain accurate information to bill the insurance company directly, and avoid inconveniencing the patient.
Please read the options below carefully to ensure you are directed to the correct payment portal.
If the account number listed on your statement starts with the letter “P” please click the link below or call us at 1-844-678-6580.
If the account number listed on your statement contains only numbers and no letters please click the link below or call us at 1-855-242-4522.
We make every effort to obtain accurate information to bill the insurance company directly. Please note however, that federal compliance regulations require
all labs to bill patients for the applicable plan deductibles and co-payments.
If you have questions about our billing services, including indemnity insurance, managed care, government programs, and patient accounts, please call us at 1-800-325-7284.
Please send the completed form to the mailing address below or via fax to 617-401-4032, Attention: Client Services Results Requests. Please allow up to 30 days to receive a copy of your results. The items requested can either be picked up at StrataDx with photo identification,
or delivered via FedEx with Direct Signature Required.
1 Cranberry Hill, Ste. 303
Lexington, MA 02421 Phone: 800.325.PATH (7284) Fax: 617.401.4032