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Crystal Mackay

Director, Revenue Cycle & Managed Care Contracting

Education: University of Massachusetts
Degree: B.S. Business Communications
Skills: Project Management, Billing, Information Technology, Laboratory Operations, Business Analytics
What I am really good at: Increasing Effeciencies, Problem Solving


For the past thirteen years Crystal has focused on making laboratories work better using technology and process solutions to solve common laboratory service problems. Since joining StrataDx in February of 2016, Crystal is helping create simple, compliant patient and customer payment experiences that make Strata easy to work with.

Crystal has served as an executive-level lab leader in Billing, Information Technology, Laboratory Operations, Project Management, and Business Analysis and has a Bachelor’s degree in Business Communications from UMass Amherst. All of this experience helps Crystal provide top-notch service and ensure that every patient has access to the best care available.

Crystal believes being at work should make you smile, and be a place you love to show up every day. She loves working with truly inspiring people and fits right in at StrataDx.

Books are an important part of Crystal’s life, and she spends some of her free time on the board of her hometown Library Friends organization helping to raise and manage donations. When Crystal’s not reading a book, you might find her walking around a local Comic Con with her family or knitting a wool hat (which she is sure to lose sometime the following week).

Jerry Franzella

Jerry Franzella

Chief Operating Officer
Leanne Gent

Leanne Gent

Director, Human Resources
Daniel McCormick

Daniel McCormick

Director, Information Technology
George Rosa

George Rosa

Executive Vice President, Operations